iStore Model Details Page Gives "Exception while calling loadCartModelItemChildren" After Patch 25070270 Or Patch R12.IBE.B.DELTA.6
(Doc ID 2609595.1)
Last updated on NOVEMBER 11, 2019
Applies to:Oracle iStore - Version 12.1.3 and later
Information in this document applies to any platform.
On : 12.1.3 version, Shopping Cart Related
Issue in Displaying product details for model items after applying patch 25070270 Or Patch 29998939 (R12.IBE.B.delta.6)
The cart subtotal and total have the correct price displayed.
The following error occurred:
No further information.
Java debug log file shows -
[ibe:ShoppingCartItem.rollup] Exception while calling loadCartModelItemChildren =java.lang.NullPointerException
The issue can be reproduced at will with the following steps:
Install patch with ShoppingCartItem.java 120.23.12010000.11
Setup an item in Pricing with a negative price for item that is included in the model
In the iStore storefront , choose the Configure button for that model item, and choose Finish button (completes successfully)
Choose the Details/Add Service link for the model line once returned to the Shopping Cart page
The error page is displayed with "java.lang.NullPointerException"
The issue has the following business impact:
Due to this issue, the user cannot see the correct price at the line level when choose Review Price.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document