My Oracle Support Banner

Incorrect Tax Calculated In iProcurement Requisition (Doc ID 2609935.1)

Last updated on NOVEMBER 22, 2019

Applies to:

Oracle iProcurement - Version 12.2.7 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Incorrect Tax calculated in Requisition

When Preparer or Requester tries to change quantity and price, tax is calculated automatically but with the wrong amount. This confuses preparer because they always see the wrong approval amount of Requisition and then they don't submit Requisition for submission.

The workaround is to change tax code and then save and then again change tax code and then submit Requisition


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1) Create non Catalog Requisition
2) Add a line to shopping cart
3) Edit Requisition, Approval list generated and tax calculation shows correct
4) Update Quantity and price and tax amount got calculated incorrectly

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.