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Adjusted Amount on Modifier Not Getting Reflected After Adding More Than One Line (Doc ID 2610779.1)

Last updated on FEBRUARY 11, 2021

Applies to:

Oracle Quoting - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.x version,

ACTUAL BEHAVIOR
---------------
Create a modifier with price breaks and qualifiers. Create a quote then add one line. The modifier and the adjusted percentage are showing up correctly. However, when the second line is added, the modifier appears to be applied on both lines, but the adjusted percent changes to 0.
If a manual reprice is being performed, the adjustments are showing up correctly.

 This is only occurring when the quote has more than 1 line.

EXPECTED BEHAVIOR
-----------------------
Expect the discount to show up correctly. regardless of the number of lines from the quote.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a quote, add one line, notice the price is correct.
2. Add the second line, notice the discount is lost
3. Reprice manually, the price is corrected .

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use quote pricing correctly.

Cause

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In this Document
Symptoms
Cause
Solution
References


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