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Task Status For ChRM Claims Flip Back To Open On Update (Doc ID 2610813.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Trade Management - Version 12.2.7 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.7 version, CLAIMS

ACTUAL BEHAVIOR
---------------
Task Status for ChRM Claims flip back to Open on update

1. Create a Claim and attach few Tasks in the Task tab.
2. The Claim and the Tasks are in "Open" Status.
3. Change the Task status to "Completed" and apply.
4. Change the status of the Claim and apply.
5. Check the status of the attached tasks. The status is "Open"

EXPECTED BEHAVIOR
-----------------------
Task status to be completed.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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