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Mobile Field Service Report Signature Is Not Synchronized To Server (Doc ID 2611294.1)

Last updated on NOVEMBER 15, 2019

Applies to:

Oracle Mobile Field Service - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Debrief Hand held

ACTUAL BEHAVIOR
---------------
Mobile Field Service(MFS) report signature is not always synchronized to server.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log into MFS Multiplatform.
2. Select a task.
3. Enter Debrief information.
4. Enter signature.
5. Synch.
6. Run Processes uploaded mobile data.
7. Open the task on server and check if signature is there.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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