Mobile Field Service Report Signature Is Not Synchronized To Server
(Doc ID 2611294.1)
Last updated on NOVEMBER 15, 2019
Applies to:
Oracle Mobile Field Service - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1.3 version, Debrief Hand held
ACTUAL BEHAVIOR
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Mobile Field Service(MFS) report signature is not always synchronized to server.
STEPS
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The issue can be reproduced at will with the following steps:
1. Log into MFS Multiplatform.
2. Select a task.
3. Enter Debrief information.
4. Enter signature.
5. Synch.
6. Run Processes uploaded mobile data.
7. Open the task on server and check if signature is there.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |