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Tasks Not Visible In Service Request Form (Doc ID 2611304.1)

Last updated on NOVEMBER 18, 2019

Applies to:

Oracle Field Service - Version 12.1.3 and later
Information in this document applies to any platform.


Q1 When searching for a service request using particular task numbers ( tasks of 'Arrival' or 'Departure' type), the service request opens, but the task is not displayed under Tasks tab. What might be causing this?

Q2 What my be causing the soft deletion of tasks of 'Arrival' or 'Departure' type?


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