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Unable To Enter The Next Sales Order Line (Doc ID 2611582.1)

Last updated on SEPTEMBER 20, 2021

Applies to:

Oracle Order Management - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Transaction Entry

When attempting to add new line to Entered sales order,
the following error occurs.

ERROR
-----------------------
ERROR in inserting adjustments and associationsORA-08004: sequence OE_PRICE_ADJ_ASSOCS_S.NEXTVAL exceeds MAXVALUE and cannot be instantiated
WRONG IN REFRESH_ADJUser-Defined Exception7
EXITING PROCESS_ADJUSTMENTS WITH EXC ERROR with rollback
EXITING PRICE_LINE WITH EXC ERROR


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Order Management responsibility
2. Navigation: Orders,Returns>Order Organizer
3. Query order, attempt to enter new line, see error

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot enter new lines on orders.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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