Insufficient Privileges to Access the User Maintenance Page (Doc ID 261174.1)

Last updated on SEPTEMBER 02, 2016

Applies to:

Oracle Common Applications - Version 11.5.8 to 11.5.10.2 [Release 11.5.8 to 11.5.10]
Information in this document applies to any platform.
***checked for relevance on 30-JUN-2011***
jtfasud.jsp, CRM HTML Administration responsibility
***Checked for relevance on 04-Mar-2013***

Symptoms

Checked for relevance on  29-Sep-2008 pdelaney

Unexpected Behavior:
Login account does not have sufficient privileges to access the User Maintenance page (jtfasud.jsp.)

Navigation:
1. Login to the forms interface with a user account that has the CRM HTML Administration responsibility.
2. If the CRM HTML Administration is not the default responsibility for this user account, select the Profiles button then the Navigation Preferences link on the sidebar, then select CRM HTML Administration as the current responsibility. Click the Update button.
3. The screen with the title, 'Administration Console' should now be displayed.
4. Select the Users tab.
5. Select the User Maintenance link from the sidebar.

An error screen is displayed as follows:

 The SYSADMIN account with the CRM HTML Administration responsibility displays the the user maintenance screen without error.

Cause

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