View Document On PO Summery / Inquire Pointing To External URL (Doc ID 2612035.1)

Last updated on DECEMBER 03, 2019

Applies to:

Symptoms

On : 12.2. version, Purchasing Processes

ACTUAL BEHAVIOR

Unable to view document after creating new revision and approving purchase order, as it is pointing to external server.
Document opened successfully when re-query purchase order.

EXPECTED BEHAVIOR

Expected to, open document successfully after creating new revision and approving purchase order.

STEPS

The issue can be reproduced at will with the following steps:

1.Navigate to Purchasing Responsibility -> Purchase Orders -> Purchase Order Summary
2.Query by PO Number and navigate to Purchase Order Summary to Purchase Orders form
3.Update line and submit for Approval
4.PO Approved with new revision
5.Click on View Document from Inquire.
6.Unable to open document as it is pointing to external url
7.Re-query PO from Purchase Order Summary form and navigate to Purchase Order Summary to Purchase Orders form
8.Click on View Document from Inquire.
9.Document opened successfully.

Cause

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