My Oracle Support Banner

Mobile Field Service Multiplatform (MFS MP): Not Able To Add Debrief Lines From Task Screen (Doc ID 2612210.1)

Last updated on NOVEMBER 24, 2019

Applies to:

Oracle Mobile Field Service - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 version, Mobile Field Service Multiplatform(MFS MP)- General Server

ACTUAL BEHAVIOR
---------------
Not Able To Add Debrief Lines From Task Screen

EXPECTED BEHAVIOR
-----------------------
 Should be able to add Debrief lines from task details screens at the first time itself.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Logged into MFS MP client application
2. Navigate to Task list and select Task
3. From Task details screen not able to add debrief
4. Clicked on SR number
5. From SR details screen, coming back to task details screen
6. Able to add debrief lines which should happen at first time itself.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.