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ORACLE Ribbon Images Are Not Displayed For Users Out Of The Intranet DMZ -- NON OOXML (Doc ID 2612629.1)

Last updated on NOVEMBER 26, 2019

Applies to:

Oracle Web Applications Desktop Integrator - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 version, ATG Technical Issues

WebADI document created by users not connected to the intranet does have Oracle Ribbon menu BUT it does NOT show up the icon images.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Set profile option APPS_SERVLET_AGENT value at SERV-RESP level
2. Download Excel spreadsheet with DIF using Internet (external) server


Cause

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In this Document
Symptoms
Cause
Solution
References


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