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ORACLE Ribbon Images Are Not Displayed For Users Out Of The Intranet DMZ -- NON OOXML (Doc ID 2612629.1)

Last updated on NOVEMBER 26, 2019

Applies to:

Oracle Web Applications Desktop Integrator - Version 12.2.6 and later
Information in this document applies to any platform.


On : 12.2.6 version, ATG Technical Issues

WebADI document created by users not connected to the intranet does have Oracle Ribbon menu BUT it does NOT show up the icon images.

The issue can be reproduced at will with the following steps:
1. Set profile option APPS_SERVLET_AGENT value at SERV-RESP level
2. Download Excel spreadsheet with DIF using Internet (external) server


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