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Bursting to Email using SMTP over SSL/TLS Server Fails with Error "Must issue a STARTTLS command first" (Doc ID 2612866.1)

Last updated on NOVEMBER 20, 2019

Applies to:

BI Publisher (formerly XML Publisher) - Version 12.2 to 12.2 [Release 12.2]
Information in this document applies to any platform.

Symptoms

Bursting to Email using SMTP over SSL/TLS Server Fails with an Error like below:

"530 5.7.0 Must issue a STARTTLS command first."

Patch 28029438 BI-PUBLISHER 10G RE-HOSTING ROLL-UP PATCH FOR E-BUSINESS SUITE 12.2.X (containing the fix for Bug 22312109: CONFIGURE OF XDODELIVERY.CFG FILE FOR TLS AUTHENTICATION IN EBS FOR BI PUBLISHER) was already applied in order for SSL/TLS SMTP server to be supported in XML Publisher.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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