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Csm5omfs.html Error While Navigating In Mobile Field Service Multi Paltform (Doc ID 2613216.1)

Last updated on NOVEMBER 25, 2019

Applies to:

Oracle Mobile Field Service - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 version, General / Server

 In Mobile Field Service  Multi platform Application ,while navigating from one screen to the other  getting the following error

ERROR
-----------------------
csm5omfs.html
select count(*) as sr_history_count FROM CSM_SERVICE_HISTORY WHERE INCIDENT_ID =?
appsdb.updateSQL:Error :SQLiteException :error in prepare :no such column :INCIDENT_CONTEXT

createGenXMLLov Error fetching rows from database
cant find variable m_StatusPlannedMap




STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to Mobile Field Service Multi platform Application (MFS MP) on smart phone
2. Navigate to Open Tasks page
3.Click on a specific task.
4.Click on Service Request Number .


Observe the above error.The same error appears. After that any screen opened has this error popup.



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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