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The Dispatch Center Refresh Button On The Gantt Screen Does Not Refresh The Task Color Or Date (Doc ID 2613883.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Field Service - Version 12.2.8 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.8 Dispatch Center

After selecting a date in Dispatch Center Gantt and selecting the 'Refresh' button, the date displayed does not change.
Also,  if a task status is changed elsewhere in the application and the Gantt is refreshed the task color does not get updated.

EXPECTED BEHAVIOR
-----------------------
Expect the Gantt to display the selected date range and display the correct task color

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open Dispatch Center
2. Select Gantt chart
3. In "Date" field enter a date
4. Click Refresh button
5. The dates in the Gantt doesn't change


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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