The Dispatch Center Refresh Button On The Gantt Screen Does Not Refresh The Task Color Or Date
(Doc ID 2613883.1)
Last updated on JULY 14, 2020
Applies to:
Oracle Field Service - Version 12.2.8 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.8 Dispatch Center
After selecting a date in Dispatch Center Gantt and selecting the 'Refresh' button, the date displayed does not change.
Also, if a task status is changed elsewhere in the application and the Gantt is refreshed the task color does not get updated.
EXPECTED BEHAVIOR
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Expect the Gantt to display the selected date range and display the correct task color
STEPS
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The issue can be reproduced at will with the following steps:
1. Open Dispatch Center
2. Select Gantt chart
3. In "Date" field enter a date
4. Click Refresh button
5. The dates in the Gantt doesn't change
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |