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DATAFIX: Shipping Complete For Line And Delivery Detail Yet Workflow activity Ship has failed Due To Manually Forcing Ship Line Workflow Activity (Doc ID 2613989.1)

Last updated on JANUARY 15, 2020

Applies to:

Oracle Order Management - Version 12.2.2 and later
Information in this document applies to any platform.

Symptoms

Order Line status is AWAITING SHIPPING and Additional information shows Picked, but the delivery detail has been ship confirmed and interfaced.

Delivery and trip stops are closed.

Line Processing Messages shows the following error:


ERROR
-----------------------

LINE PROCESSING MESSAGES
WARNING LINE HEADER_ID LINE_ID MSG_SOURCE ACTIVITY REQUEST_ID DESCRIPTION MESSAGE_TEXT
1.1 Error: The update request cannot be executed now because the source lines have at least one delivery line that is in a confirmed delivery or has been shipped.
1.1 Workflow activity Ship has failed. Please fix the errors and retry the activity from the Order Form or the Workflow Monitor.

 

Cause

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In this Document
Symptoms
Cause
Solution


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