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Unable To Update Workflow Mailer Inbound Email Account (Doc ID 2614417.1)

Last updated on DECEMBER 10, 2019

Applies to:

Oracle Workflow - Version 12.1.3 to 12.2 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

On: 12.1.3 version, Workflow Mailer

ACTUAL BEHAVIOR
Unable to update the Workflow Mailer inbound email account username and password

EXPECTED BEHAVIOR
Update of WF Mailer inbound account should be completed.

The issue can be reproduced at will with the following steps:
1. Login to OAM
2. Update the Workflow Mailer inbound email account username and password
3. It fails


The issue has the following business impact:
Due to this issue, users cannot update the inbound account and also the mailer is down.

Cause

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In this Document
Symptoms
Cause
Solution
References


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