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Unable to Enter Asset Level Payment Information While Performing a Full Transfer and Assumption (Doc ID 2614456.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Lease and Finance Management - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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When performing a Full Transfer and Assumption, there is no place to enter Asset Level Payment Method information. When the transfer completes this information is not available and must be entered in the Lease Center for the Asset.

EXPECTED BEHAVIOR
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Expect that there would be a place to enter this information while processing the Transfer and Assumption so that it is there when the transfer is completed.

STEPS
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The issue can be reproduced at will with the following steps:
1. Book a contract that has Payment Method information in the Contract Terms and at the Asset Level.
2. Perform a Full Transfer and Assumption on the contract, there will be no place to enter Asset Level Payment Method information.
3. Once processed, the new contract will have no Payment Method information at the Asset Level.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users must add this information as required in the Lease Center.

Changes

The May 2019 Unified Patch introduced enhancements to the Transfer and Assumption process.  In short, for a Full Transfer and Assumption a new contract is no longer created.  Instead the existing contract us updated with the new Lessee information.  Note 2540215.1 details this enhancement.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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