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Mobile Field Service Wireless - XMLParseException Error Clicking On Task After Search: "Expected Name Instead Of ." (Doc ID 2614502.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Field Service - Version 12.2.8 and later
Information in this document applies to any platform.

Symptoms

MFS Wireless - XML Formatted Error when click on Task after search. 

Steps:

(R) Mobile Field Service
(N) Action > Task Search

[ 1 ]

- Search For: Group Assigned Tasks

Task is returned
Click on the Task

Action -
    << null >>

=> XML formatted error page shows up instead of the Task screen.

Error:


   This XML file does not appear to have any style information associated with it. The document tree is shown below.
   ---------------------------------------------------------------------------------------------------------------------
         Mobile Field Service Wireless
          The system has encountered an unexpected error. Details:      

        oracle.xml.parser.v2.XMLParseException; lineNumber: 311;
        columnNumber: 190; Expected name instead of .
            at oracle.xml.parser.v2.XMLError.flushErrors1(XMLError.java:323)
            at oracle.xml.parser.v2.XMLReader.scanNameChars(XMLReader.java:1253)
            at oracle.xml.parser.v2.XMLReader.scanQName(XMLReader.java:2133)
            at oracle.xml.parser.v2.XMLReader.getEntity(XMLReader.java:2555)
            at oracle.xml.parser.v2.NonValidatingParser.parseContentEntityRef(NonValidatingParser.java:2016)
            at oracle.xml.parser.v2.NonValidatingParser.parseElement(NonValidatingParser.java:1618)
            at oracle.xml.parser.v2.NonValidatingParser.parseRootElement(NonValidatingParser.java:455)
            at oracle.xml.parser.v2.NonValidatingParser.parseDocument(NonValidatingParser.java:401)
            at oracle.xml.parser.v2.XMLParser.parse(XMLParser.java:341)
            at oracle.apps.csf.wireless.server.MCSProcessor.process(MCSProcessor.java:257)
            at _pages.__csfw._jspService(__csfw.java:208)
            at weblogic.servlet.jsp.JspBase.service(JspBase.java:34)
            at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
            at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
            at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:301)
            at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:26)
            at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:60)
            at oracle.apps.fnd.security.WLFilter.doFilter(WLFilter.java:161)
            at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:60)
            at oracle.apps.jtf.cabo.interceptor.JTFWrapperFilter.doFilter(JTFWrapperFilter.java:149)
            at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:60)
            at oracle.apps.jtf.base.session.ReleaseResFilter.doFilter(Unknown Source)
            at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:60)
            at oracle.apps.fnd.security.AppsServletFilter.doFilter(AppsServletFilter.java:501)
            at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:60)
            at oracle.security.jps.ee.http.JpsAbsFilter$1.run(JpsAbsFilter.java:138)
            at java.security.AccessController.doPrivileged(Native Method)
            at oracle.security.jps.util.JpsSubject.doAsPrivileged(JpsSubject.java:324)
            at oracle.security.jps.ee.util.JpsPlatformUtil.runJaasMode(JpsPlatformUtil.java:464)
            at oracle.security.jps.ee.http.JpsAbsFilter.runJaasMode(JpsAbsFilter.java:121)
            at oracle.security.jps.ee.http.JpsAbsFilter.doFilter(JpsAbsFilter.java:211)
            at oracle.security.jps.ee.http.JpsFilter.doFilter(JpsFilter.java:71)
            at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:60)
            at oracle.dms.servlet.DMSServletFilter.doFilter(DMSServletFilter.java:163)
            at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:60)
            [ ... ]

What is Working:

The same works fine in Release 12.1.3.

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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