My Oracle Support Banner

Delivery Transaction Has 2 Ship_to Records When Intermediate Ship-to Is Involved (Doc ID 2616725.1)

Last updated on MARCH 07, 2022

Applies to:

Oracle Shipping Execution - Version 12.1.3 and later
Information in this document applies to any platform.


Delivery screening is turned on for Global Trade Management (GTM) and then in most cases, entities being synced to GTM are Ship_to, Bill_to, Ship_from. However occasionally, when the order has intermediate ship_to, the delivery transaction header has 2 ship_to records (they are not duplicates). This seems to be inconsistent. There are many sales order & delivery that do have intermediate_ship_to but only 1 ship_to record in GTM transaction. What is the explanation for these exceptions?


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.