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Getting Error "ORA-00907: Missing Right Parenthesis " When Opening Dashboard Profile "Install Base Size" From Contact Center. (Doc ID 2616808.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Customer Care - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms



Getting following error on double clicking on Profile Variable "Install Base Size " on Contact Center Dashboard Tab


ERROR
-----------------------
ORA-00907: missing right parenthesis



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to Applications
2. Go to Service responsibility
3. Navigate to Customer Management >Contact Center
4.Search for any Serial Number
Customer details are displayed
Double click on Profile Variable "Install Base Size " on Contact Center Dashboard Tab

Observe the above error





 

Cause

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In this Document
Symptoms
Cause
Solution


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