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TeleService: Find Service Request - Advance Search Shows Unexpected Extra Values (Doc ID 2617096.1)

Last updated on JULY 21, 2020

Applies to:

Oracle Teleservice - Version 12.2.8 and later
Information in this document applies to any platform.

Goal

Advance Search for Find Service Request shows unexpected extra values.

After applying Patch 30360824:R12.CS.C, the correct values are displayed, but now users see some additional [unexpected] values.
 

Solution

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In this Document
Goal
Solution


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