TeleService: Find Service Request - Advance Search Shows Unexpected Extra Values
(Doc ID 2617096.1)
Last updated on JULY 21, 2020
Applies to:Oracle Teleservice - Version 12.2.8 and later
Information in this document applies to any platform.
Advance Search for Find Service Request shows unexpected extra values.
After applying Patch 30360824:R12.CS.C, the correct values are displayed, but now users see some additional [unexpected] values.
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