My Oracle Support Banner

TeleService: Find Service Request - Advance Search Shows Unexpected Extra Values (Doc ID 2617096.1)

Last updated on FEBRUARY 06, 2022

Applies to:

Oracle Teleservice - Version 12.2.8 and later
Information in this document applies to any platform.


Advance Search for Find Service Request shows unexpected extra values.

After applying Patch 30360824:R12.CS.C, the correct values are displayed, but now users see some additional [unexpected] values.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.