Tag Numbers In Physical Inventory Missing/Deleted After First Count (WMS Based Physical Count) (Doc ID 2617120.1)

Last updated on SEPTEMBER 07, 2021

Applies to:

Symptoms

ACTUAL BEHAVIOR
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Tag Numbers in Physical Inventory missing/deleted after first count (WMS based Physical Count) when we count an LPN in a location other than where its tag was generated

EXPECTED BEHAVIOR
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Tag Numbers should not be deleted

STEPS
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1) Physical Inventory activity is created with Allow dynamic tags = Yes
2) Snapshot executed for this Physical Inventory, completed successfully
3) Tags generated as per the process and setup
4) Tag count performed with Oracle MSCA App in Android based Handheld
5) After counting the entire Warehouse and When data export from Tag count form (INVADPPI) is performed.
Then, it is found that quite a few Tags (which were generated) are missing on the form and there are gaps in Tag sequences.
6) This can also be double confirmed by running below SQL

  SELECT A.TAG_NUMBER, A.* FROM MTL_PHYSICAL_INVENTORY_TAGS A
  WHERE PHYSICAL_INVENTORY_ID=xxxx ORDER BY A.TAG_NUMBER;

Changes

Cause

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