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OAMWebGate Install Failed On EBS R12.2 Instance (Doc ID 2617818.1)

Last updated on APRIL 14, 2021

Applies to:

Oracle E-Business Suite Technology Stack - Version 12.2 and later
Information in this document applies to any platform.

Symptoms

Issue started to occur when customer tried to install OAM Webgate via steps from note 1576425.1

Running command for installed the Webgate finished with error:

Command and error message:

applmgr@<instance_name>:<sid>/<folder_name>$ perl $FND_TOP/bin/txkrun.pl -script=SetOAMReg -installWebgate=yes -webgatestagedir=/export/applmgr/webgate *** ALL THE FOLLOWING FILES ARE REQUIRED FOR RESOLVING RUNTIME ERRORS
*** Log File = <sid>/<folder_name>/fs2/inst/apps/<SID>_<HOSTNAME>/logs/appl/rgf/TXK/txkSetOAMReg_<timestamp>.log
Your previous session did not run to completion.
Do you wish to continue with your previous session(y|n)?
n
Deleting previous session data....

Creating a new session....

Installing WebGate...

*** Log File = <sid>/<folder_name>/fs2/inst/apps/<SID>_<HOSTNAME>/logs/appl/rgf/TXK/oam/installWebgate_<timestamp>.log

Execute SYSTEM command : /export/applmgr/webgate/Disk1/runInstaller -silent -waitforcompletion -noconsole -invPtrLoc <sid>/<folder_name>/fs2/FMW_Home/webtier/oraInst.loc ORACLE_HOME=<sid>/<folder_name>/fs2/FMW_Home/Oracle_OAMWebGate1 MIDDLEWARE_HOME=<sid>/soft/fs2/FMW_Home -jreLoc <sid>/<folder_name>/fs2/FMW_Home/webtier/jdk SHOW_INSTALL_PROGRESS_PAGE=false
Error while installing WebGate at <sid>/<folder_name>/fs2/FMW_Home/Oracle_OAMWebGate1

Errors encountered running <sid>/<folder_name>/fs2/EBSapps/appl/fnd/12.0.0/patch/115/bin/txkSetOAMReg.pl

*******FATAL ERROR*******
PROGRAM : <sid>/<folder_name>/fs2/EBSapps/appl/fnd/12.0.0/patch/115/bin/txkSetOAMReg.pl(<sid>/<folder_name>/fs2/EBSapps/appl/fnd/12.0.0/bin/txkrun.pl)
TIME : <timestamp>
FUNCTION: TXK::RunScript::installWebage [ Level 1 ]
ERRORMSG: Error while installing WebGate at <sid>/<folder_name>/fs2/FMW_Home/Oracle_OAMWebGate1
:/app/soft/<HOSTNAME>/<folder_name>$ vi <sid>/<folder_name>/fs2/inst/apps/<SID>_<HOSTNAME>/logs/appl/rgf/TXK/oam/installWebgate_<timestamp>.log

Changes

 New SSO implementation - Install OAM Webgate

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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