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Oracle Ribbon Menu did not Show For Some Users when Downloading DIF Using Same Custom Integrator by 30 User. (Doc ID 2618112.1)

Last updated on DECEMBER 23, 2019

Applies to:

Oracle Web Applications Desktop Integrator - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On R12.2.6 env, 30 users downloaded DIF using same custom integrator but for some users(8 users),the following issue was observed.
1. Oracle Ribbon menu did not show, but instead there is Add-Ins menu (old menu).
2. Oracle ribbon showed, but inside Oracle ribbon, there is NO icon.

 

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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