My Oracle Support Banner

Oracle Ribbon Menu did not Show For Some Users when Downloading DIF Using Same Custom Integrator by 30 User. (Doc ID 2618112.1)

Last updated on DECEMBER 23, 2019

Applies to:

Oracle Web Applications Desktop Integrator - Version 12.2.6 and later
Information in this document applies to any platform.


On R12.2.6 env, 30 users downloaded DIF using same custom integrator but for some users(8 users),the following issue was observed.
1. Oracle Ribbon menu did not show, but instead there is Add-Ins menu (old menu).
2. Oracle ribbon showed, but inside Oracle ribbon, there is NO icon.




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.