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No Detailed Error Message When Trying to Promote Lifecycle Phase When Pending Changes (Rejected Change Orders) Exist For The Item (Doc ID 2618117.1)

Last updated on DECEMBER 06, 2019

Applies to:

Oracle Product Hub - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 version, Catalog items

Not able to promote lifecycle phase and getting an Error. There is no message displayed on the screen. 

ERROR
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Error (No additional text displayed)

STEPS
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The issue can be reproduced at will with the following steps:
1. Simple Search > Search for Item > Lifecycle tab> Promote item lifecycle phase > See Error > No other message provided to user

Cause

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In this Document
Symptoms
Cause
Solution
References


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