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"Import Clauses" Program failed with Error :"OKC_ART_INVALID_VARIABLE_CODE (ARTICLE_TITLE=Clause_XXXXXX)" (Doc ID 2618130.1)

Last updated on AUGUST 28, 2023

Applies to:

Oracle Service Contracts - Version 12.2.8 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.8 version, Search Related

When attempting to create Contract Clauses without Variable code using ‘Import Clauses’ Program.
the following error occurs.

ERROR
-----------------------
fnd.plsql.fnd_file.PUT_LINE sid:769270352: OKC_ART_INVALID_VARIABLE_CODE (ARTICLE_TITLE=Clause_XXXXXX)
fnd.plsql.fnd_file.PUT_LINE sid:769270352:
fnd.plsql.fnd_file.PUT_LINE "sid:769270352: Program Error: An unexpected error was encountered.
OKC " : 500: Leaving Articles_Import because of EXCEPTION: ORA-06502: PL/SQL: numeric or value error: NULL index table key value


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Contract terms Lib Admin responsibility
2 .Run ‘Import Clauses’ Program.



Cause

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In this Document
Symptoms
Cause
Solution
References


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