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RACUST Customer Interface Still Shows Customer Reference Errors, After Patch 2394483 Has Been Applied (Doc ID 261886.1)

Last updated on MARCH 07, 2023

Applies to:

Oracle Trading Community - Version 11.5.4 to 11.5.10.3 [Release 11.5]
Information in this document applies to any platform.

Symptoms

The Customer Interface concurrent process completes with errors.
The Errors are:
-----
You cannot associate a customer reference with different parties in the HZ_PARTIES table. Please update the customer reference so that it only refers to one party.
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This error occurs even after the application of <patch 2394483> (ONE-OFF CONTI ... VALIDATION FOR ORIG_SYSTEM_PARTY_REF VS ORIG_SYSTEM_CUSTOMER_REF).

The Customer Interface Transfer Report verifies that the error message reported, occurs when running Customer Interface.

 

Changes

  Patch 2394483

Cause

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