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Offer Approval Issue (Doc ID 2619432.1)

Last updated on DECEMBER 11, 2019

Applies to:

Oracle Trade Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Offers

ACTUAL BEHAVIOR
---------------
Offer Approval Issue

Defined an approval as shown below for offers

Budget Approval for offers:
1. xxx1
2. xxx2

But Offers are routed to xxx1(Default Marking Approver) alone and it is not considering the new approval rule.

EXPECTED BEHAVIOR
-----------------------
Expect the approval rule to kick in correctly.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a new custom setup
2. Create a new approval rule
3. Create a new offer, the approval rule doesn't kick in.


Cause

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In this Document
Symptoms
Cause
Solution
References


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