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Unable To Shift Dates In EAM On Certain WOs (Doc ID 2619485.1)

Last updated on DECEMBER 11, 2019

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Work Execution

When attempting to shift work order dates,  the following error occurs.

ERROR

The entity with the header id (xxx) generated the following errors:

Resource Instance (xxxx) is invalid


STEPS

The issue can be reproduced at will with the following steps:
1. Resp: Maintenance Super User
2. Go to work orders > Update work orders
3. Try to shift work order and get above error
This happens only if a resource instance has been charged earlier and then moved to a different department
If we add the employee back in the original dept we are able to reschedule the WO



Cause

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In this Document
Symptoms
Cause
Solution
References


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