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Ship confirm Fails when Trip has Multiple Stops, Including One Stop at the Original Pickup Location (Doc ID 2619612.1)

Last updated on JULY 06, 2020

Applies to:

Oracle Shipping Execution - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On :  12.1.3 version, Warehouse Shipping

When attempting to ship confirm a trip which has many trip stops, including a stop at the original pickup location, the following error occurs
 
ERROR
-----------------------
Error submitting deliver
|Error: Stop <stop name> on trip <trip id> is not closed and is prior to the stop CXP_END_J48:GUAXUPE on trip <trip id>
Please close the previous stop or re-sequence the stops, if necessary.
|Error: Stop <stop name> cannot be set to status closed.

STEPS
-----------------------
1.  Create new sales orders
2.  Assign deliveries to each delivery detail in the Shipping Transactions form
3.  Use Shipping Transportation Outbound to send these deliveries to OTM for planning
4.  OTM returns planning data, including trip stops, and the final trip stop is a return to the original pickup location
5.  Attempt to ship confirm the trip created by OTM
6.  Above error results

BUSINESS IMPACT
-----------------------
Users are unable to ship confirm trips created in OTM which many trip stops.   This causes shipping delays and unhappy customers

Cause

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In this Document
Symptoms
Cause
Solution
References


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