Task Scheduling Not Looking At Contract Coverage (Doc ID 2619786.1)

Last updated on DECEMBER 17, 2019

Applies to:

Oracle Field Service - Version 12.1.3 and later
Information in this document applies to any platform.

Goal

Why does the Task Scheduler (Search and Schedule Tasks Automatically) concurrent program not follow Contract Coverage Date/Time parameters defined in the Service Contracts when scheduling Tasks?

For example:
A task is being scheduled on the weekend Sat/Sunday but the Contract coverage is defined with coverage for Mon-Fri / 8:00-17:00

Solution

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In this Document

Goal

Solution

References

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Task Scheduling Not Looking At Contract Coverage (Doc ID 2619786.1)

Applies to:

Goal

Solution

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Don't have a My Oracle Support account? Click to get started!