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Is It Possible To Show Task Status Transitions in iSupport? (Doc ID 2619889.1)

Last updated on DECEMBER 16, 2019

Applies to:

Oracle iSupport - Version 12.2.6 and later
Information in this document applies to any platform.

Goal

When we view the Service Request (SR) /Task in isupport, For the SR , we can view all the SR status transitions in overview section. However, for the task, only current task status is shown. Is it possible to show the status transitions for tasks too?
 

Solution

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