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E-Record Status Keep Pending Although Signer Already Approve (Doc ID 2620291.1)

Last updated on MARCH 17, 2021

Applies to:

Oracle Process Manufacturing Systems - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Setup Issues

ACTUAL BEHAVIOR
When change specification status from new to Approve for general use, program send an e-record details for approval.
After signer response and approve, e-record details status keep in pending status, and specification status still in Request Approval for General Use status

EXPECTED BEHAVIOR
After signer response and approve, spec status should be changed to Approve for general use

Cause

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In this Document
Symptoms
Cause
Solution
References


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