My Oracle Support Banner

Sales Order For Non Reservable Serial Controlled Item At Receipt Does Not Ask For Serial Numbers During Transact Move Order or Pick Confirmation (Doc ID 2621043.1)

Last updated on DECEMBER 19, 2019

Applies to:

Oracle Inventory Management - Version 12.2.8 and later
Generic (Platform Independent)

Symptoms

On : 12.2.8 version, Material Move Orders

ACTUAL BEHAVIOR
---------------
Sales order to be shipped with serial controlled items does not ask for serial numbers in "Transact Move Orders" stage for Non reservable serial controlled items.
The item in the order is serial controlled at receipt. Serials should be allocated in the "Transact Move Orders" stage after auto-creation of delivery.
In this case, when the order lines are allocated they disappear immediately from the screen without giving the option of selecting the serial numbers.

EXPECTED BEHAVIOR
-----------------------
Serial entry should be prompted in the "Transact Move Orders" stage after auto-creation of delivery.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Inventory > Move orders > Transact move order > Click on Allocate
-- See message 2 records applied and saved. No errors and serials are not prompted. Lines are in Staged / Next Step : Ship Confirm

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.