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Opening a Contract From the Service Contract Search Results Page has a Performance Issue (Doc ID 2621656.1)

Last updated on DECEMBER 17, 2019

Applies to:

Oracle Service Contracts - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

Opening a Service Contract from the HTML Search Results page has a performance issue. It is taking 2 minutes or more to open the Service Contracts.

Steps
1. Using the the Contract Search HTML page.
2. Search for one or more contracts.
3. Open one of the contracts from the search results.
4. Notice the performance is poor.

Cause

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In this Document
Symptoms
Cause
Solution
References


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