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Field Service - Scheduler: Error 'SearchAssistedOptions Did Not Complete...' While Scheduling Task (Doc ID 2621818.1)

Last updated on FEBRUARY 06, 2022

Applies to:

Oracle Scheduler - Version 12.1.3 to 12.1.3 [Release 12.1]
Oracle Field Service - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.


Applied CSF Patch 26185085:R12.CSF.B - CSF Recommended Patch Collection (June/2017).
Then ran the 'Generate Field Service Trips' program.

When trying to schedule a Task, users get the error below:

  The request SearchAssistedOptions did not complete successfully.
  Please refer to the Help> Diagnostics> Logging menu for information about the cause of the request failure.
  If no logging found, please enable logging on level error and execute the request again

The profile options identified in Note 961585.1 are set up at the Site level.


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