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Field Service - Scheduler: Error 'SearchAssistedOptions Did Not Complete...' While Scheduling Task (Doc ID 2621818.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Scheduler - Version 12.1.3 to 12.1.3 [Release 12.1]
Oracle Field Service - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

Applied CSF Patch 26185085:R12.CSF.B - CSF Recommended Patch Collection (June/2017).
Then ran the 'Generate Field Service Trips' program.

When trying to schedule a Task, users get the error below:

-------------------------------------
ERROR
  The request SearchAssistedOptions did not complete successfully.
  Please refer to the Help> Diagnostics> Logging menu for information about the cause of the request failure.
  If no logging found, please enable logging on level error and execute the request again
-------------------------------------

The profile options identified in Note 961585.1 are set up at the Site level.

Cause

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In this Document
Symptoms
Cause
Solution
References


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