Tax invoice number and Tax invoice date are not getting defaulted for IR/ISO Receipt in Process Claim Screen (Doc ID 2621831.1)

Last updated on JUNE 07, 2021

Applies to:

Symptoms

On 12.1.3, IR/ISO receipt

ACTUAL BEHAVIOR
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In the process claim screen, for IR-ISO(Internal Requisition-Internal Sales Order) receipt , the tax invoice number and tax invoice date not defaulted

EXPECTED BEHAVIOR
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In the process claim screen, for IR/ISO receipt , the tax invoice number and tax invoice date should be defaulted from shipment

STEPS
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The issue can be reproduced at will with the following steps:

1) Create IR(Internal Requisition) and attach the recoverable tax
2) Approve the IR
3) Run the create internal orders
4) Run order import
5) Sales order is created and taxes are defaulted
6) Make sure document sequence for both the source and destination exists
7) Do the pick release and do the ship confirm
8) Document tax invoice number and Document tax invoice date --> populated
9) Create the receipt against the shipment
10) Do the receive and deliver. In India tax details
Original tax invoice number and date are having the values but
Supplier invoice number and date are blank
11) Navigate to claim screen,
Tax invoice number and date --> editable and blank , expected is value should be populated

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot process the claim for the receipts.

Cause

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