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DQM staging program completed in error (Doc ID 2622133.1)

Last updated on JUNE 14, 2021

Applies to:

Oracle Trading Community - Version 12.0 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 version, Data Quality Management

DQM staging program completed with error

ERROR
-----------------------
Error: Aborting staging
Unexpected error encountered when executing Acquisition process of the match rule:
Procedure: HZ_PARTY_ACQUIRE.GET_SSM_MAPPINGS
Error: ORA-00060: deadlock detected while waiting for resource
Please contact the system administrator.



STEPS
-----------------------
The issue can be reproduced at will with the following steps:

ARHDQMSTW: DQM Staging Worker

DQM Staging program completed with error

Error: Aborting staging
Unexpected error encountered when executing Acquisition process of the match rule:
Procedure: HZ_PARTY_ACQUIRE.GET_SSM_MAPPINGS
Error: ORA-00060: deadlock detected while waiting for resource
Please contact the system administrator.



BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot complete the process

Cause

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In this Document
Symptoms
Cause
Solution


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