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Null Pointer Exception When Selecting Organizations From Shortcuts On Favorite Items Page (Doc ID 2622385.1)

Last updated on DECEMBER 19, 2019

Applies to:

Oracle Product Hub - Version 12.2.8 and later
Generic (Platform Independent)

Symptoms

On : 12.2.8 version, Catalog items

Error while opening Organization from Favorite Items page

ERROR
-----------------------
"You have encountered an unexpected error. Please contact your System Administrator for assistance"

## Detail 0 ##
java.lang.NullPointerException
at oracle.apps.ego.item.eu.webui.EgoItemPageLayoutCO.processFormRequest(EgoItemPageLayoutCO.java:499)
at oracle.apps.ego.item.eu.webui.EgoItemFavCO.processFormRequest(EgoItemFavCO.java:93)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processFormRequest(OAWebBeanHelper.java:819)
at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processFormRequest(OAWebBeanContainerHelper.java:385)
at oracle.apps.fnd.framework.webui.OAPageLayoutHelper.processFormRequest(OAPageLayoutHelper.java:1205)
at oracle.apps.fnd.framework.webui.beans.layout.OAPageLayoutBean.processFormRequest(OAPageLayoutBean.java:1579)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Development Manager > Item Catalog -> Favorite Items -> Select Organization from Shortcuts (right top corner of the below screen) -> Go
2. See error

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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