My Oracle Support Banner

A Service Activity Code Is Not Availalbe While Debriefing Some Tasks (Doc ID 2622897.1)

Last updated on FEBRUARY 06, 2022

Applies to:

Oracle Field Service - Version 12.2.8 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.8

ACTUAL BEHAVIOR
---------------
A service activity code (SAC) is not available in when doing a material debrief for a task.   The SAC is available for some other tasks.

EXPECTED BEHAVIOR
-----------------------
Expect that the SAC will be available in the LOV for all tasks

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a task
2. Create a material install debrief line
3. A service activity code is not available in the LOV


Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.