My Oracle Support Banner

Transaction Form: Action > Credit is Disabled, Unable to Create Credit Memo (Doc ID 2623219.1)

Last updated on DECEMBER 23, 2019

Applies to:

Oracle Receivables - Version 12.0.0 and later
Information in this document applies to any platform.

Symptoms

 Action > Credit feature is greyed out when users are trying to create a credit memo against an invoice in the transaction form.

Steps to Reproduce:
Responsibility: Receivables Manager
Navigation:  Transaction > Transactions


1. Create the Invoice.
2. Click on Action -> Credit
3. Verify if Credit link is disabled.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.