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Mandatory Fields not Validated on Authoring Form and not Raised in QA Check (Doc ID 2623667.1)

Last updated on DECEMBER 24, 2019

Applies to:

Oracle Service Contracts - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Production

ACTUAL BEHAVIOR
---------------
On Service Contract Authoring form the fields Payment Terms, Accounting Rule and Invoicing Rule are marked as mandatory.
However we are able to save, submit the contract for approval and approve even if these are not filled.
Even QA Check does not validate these fields at header level.


EXPECTED BEHAVIOR
-----------------------
Ether these fields should be mandatory or QA check should fail

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create contract. Leave Payment Terms, Accounting Rule and Invoicing Rule fields blank.
2. Create a line and subline and enter billing schedules (Invoicing and Accounting Rules are specified here, but not the Payment Terms)
3. Run QA Check. QA Check completes successfully.
4. Submit contract for approval. Approve and activate the contract

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot run QA Check effectively

Cause

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In this Document
Symptoms
Cause
Solution
References


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