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GST: Performance Issue when querying invoices in process claim form (Doc ID 2625439.1)

Last updated on JANUARY 03, 2020

Applies to:

Oracle Financials for India - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, GST Payables

ACTUAL BEHAVIOR
------------------------------
When querying in process recovery form, form is having performance issue in case of AP INVOICE, loading for more than 30 mins.

EXPECTED BEHAVIOR
--------------------------------
The form should show the required details as soon as possible. 

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Navigate to claim form.
2. Query the record.
3. The query is taking longer time to fetch the data.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Customer is not able open the process recovery forms faster then expected. This is leading to process claim issues, causing pending recovery. 

Changes

Index to be applied to improve performance. 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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