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An On Account Credit Memo Which Was Previously Applied And Then Unapplied From An Invoice Now Shows The Wrong Balance (Doc ID 2626933.1)

Last updated on JANUARY 10, 2020

Applies to:

Oracle Receivables - Version 12.1 and later
Information in this document applies to any platform.

Symptoms

 
Transaction form is showing wrong balance for the Credit memo.
 

Steps to Reproduce:
Responsibility: Receivables Manager
Navigation:  Transaction > Transactions


The issue can be reproduced at will with the following steps:
1. Create Invoice.
2. Create receipt and apply to the Invoice for partial amount.
3. Create CM against the Invoice and then unapply the Credit memo.
4. Query the CM and click on Details to see the balance.

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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