My Oracle Support Banner

Rich Text Editor in Oracle Sourcing Does Not Correctly Format Text That is Copied From Notepad (Doc ID 2627228.1)

Last updated on JANUARY 19, 2020

Applies to:

Oracle Sourcing - Version 12.2 and later
Information in this document applies to any platform.

Symptoms

In Oracle Applications, Release 12.2.x, the Rich Text Editor does not correctly format text that is copied from a Notepad file when using the Internet Explorer (IE) browser.

Due to this issue, users cannot format the text as desired.

The issue can be reproduced at will with the following steps.
The sample is taken from Oracle Sourcing, but this can be reproduced in any Oracle E-Business Suite application which is using the framework-based Rich Text Editor window.

1. Log in to Oracle Applications.
2. Select the Sourcing Super User responsibility > Sourcing > Sourcing Home Page.
3. On the Negotiations Home page, in the Create region, click the RFQ link.
4. On the Create RFQ ####: Header page, enter the required fields and click the Save as Draft button.
5. Scroll down to the Requirements region. Enable the checkbox next to Title "Requirements" and then click the Add Section button.
6. On the Header: Add Section (RFQ ####) page, set Add = New Section, Name = (enter any text as the name) and then click the "Apply and Add Requirement" button.
7. On the Header: Add Requirement (RFQ ####) page, copy the text from the "text.txt" document which exists on the desktop.
The content of the file is:
+++++
this is to test
formatting
in sourcing

bold
italic
underline

bullet
1
2
3

number
a
b
c
+++++

When formatting the text, the centering text, numbering and bullets do not work correctly.


ISSUE #1

If formatting just the middle line of the following three lines:
+++++
this is to test
formatting
in sourcing
+++++

When putting the cursor in front of the letter "f" or if highlighting "formatting", then all three of the lines end up getting centered when the "center text" icon is clicked.
It is expected that only the second line ("formatting") would get centered.
As a workaround, the user can put in additional blank lines between each line, and this allows the "formatting" line only to be centered.
+++++
this is to test

  formatting

in sourcing
+++++


ISSUE #2

If the user wants to add bullets or numbers to the 2nd and 3rd lines of the text, would expect to be able to put the cursor before the letter "f", or highlight the word “formatting", and then repeat this for the 3rd line. However, when putting the cursor before the "f" in the rich text editor it creates the bullet or number before the 1st line instead of the 2nd.

• this is to test
formatting
in sourcing

As with Issue #1 above, inserting the blank lines between each of the lines allows the formatting to be done.
+++++
this is to test

• formatting

in sourcing
+++++

However, when then removing the blank line, the second line of text then gets moved one line below the bullet:
+++++

this is to test

formatting

in sourcing
+++++

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.