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R12.2.x - Cannot Override the Unit Selling Price on an Order Line with Calculate Price Flag set to FREEZE PRICE Due to Error APP-ONT-250274: No Manual Discount Available. (Doc ID 2627236.1)

Last updated on JANUARY 29, 2021

Applies to:

Oracle Advanced Pricing - Version 12.2 and later
Oracle Order Management - Version 12.2 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.X version

When attempting to override the Unit Selling Price on an order line with calculate price flag set to FREEZE PRICE, the following error occurs.

ERROR
APP-ONT-250274 no manual discount available


CHANGES
Performed migration on:
- RDBMS (11.2.0.4 to 12.1.0.2)
- EBS application (12.1.3 to 12.2.8)



STEPS
The issue can be reproduced at will with the following steps:
1. Responsibility: Order Management Super User (or equivalent)
2. Navigate to: Orders, Returns > Sales Orders
3. Enter / Query sales order header
4. Enter / Query standard sales order line
    Under pricing tab, calculate price flag is set to FREEZE PRICE.
5. Attempt to override the Unit Selling Price and the error is shown:
      APP-ONT-250274 no manual discount available


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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