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Processing Constraint on Pre-Payment Still Allows Update on Bill To (Doc ID 2627329.1)

Last updated on JANUARY 09, 2020

Applies to:

Oracle Order Management - Version 12.2.7 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.7 version, Transaction Payment

ACTUAL BEHAVIOR
---------------
A sales order can be created with associated prepayment information including credit card details.The order can be booked, and after this point it's possible that the customer
field or bill to on the header can still be updated irrespective of the existing seeded processing constraint setup.

EXPECTED BEHAVIOR
-----------------------
The expectation is that there should not be a loss of the connection between the prepayment and the sales order. It should not be possible to change the customer on booked orders with associated prepayment information.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Oracle Order Management responsibility
2. Navigate to a booked order with prepayment information
3. Update the customer field
4. Check the prepayment window and verify the prepayment information is no longer available.



Cause

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In this Document
Symptoms
Cause
Solution
References


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