Cannot Cancel Drop Ship Sales Order Line
(Doc ID 2627426.1)
Last updated on JANUARY 15, 2020
Applies to:
Oracle Order Management - Version 12.2.6 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.6 version
When attempting to Cancel drop ship sales order line
The following error is displayed
ERROR
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receiving error:
ORA-20001: You cannot Cancel this Requisition, which has existing open purchase order shipments. in Package PO_REQ_DOCUMENT_CANCEL_PVT Procedure cancel_requisition.020
STEPS
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The issue can be reproduced at will with the following steps:
1. Responsibility : Oracle Order Management
2. Query Drop Ship order via Order Organizer
3. Actions > Cancel
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot cancel sales order drop ship line
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |