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Cannot Cancel Drop Ship Sales Order Line (Doc ID 2627426.1)

Last updated on JANUARY 15, 2020

Applies to:

Oracle Order Management - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 version

When attempting to Cancel drop ship sales order line
The following error is displayed

ERROR
-----------------------
receiving error:
ORA-20001: You cannot Cancel this Requisition, which has existing open purchase order shipments. in Package PO_REQ_DOCUMENT_CANCEL_PVT Procedure cancel_requisition.020


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

 

1. Responsibility : Oracle Order Management

2. Query Drop Ship order  via Order Organizer 

3. Actions > Cancel



BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot cancel sales order drop ship line

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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