'ROW 1 ERROR - When Selecting a Value for a Cross Reference Configurable Item (Doc ID 2627951.1)

Last updated on MAY 10, 2022

Applies to:

Symptoms

Quoting for has issues when using cross reference numbers

In the quoting form we are trying to add products using the add product button at the bottom of the screen. we have cross references similar to the list below.

1. 153800-020
2. 153800-020-2
3. 153800-020-3
4. 153800-020-4
5, 153800-020-5

We can add all of the items that have the "-" and a number but the one without a dash causes errors

ERROR
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Row1 Error - Select a valid value. Click on Magnifying Glass.




STEPS
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The issue can be reproduced at will with the following steps:
1. Login into Quoting->query a quote
2. Select the Add Product on the bottom of the page
3. Enter in 153800-020 and pick from the list and click on Apply
4. Error

 

Changes

Cause

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