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Mobile Field Serivice Multiplatform: Cannot Capture The Signature In Win 10 Application (Doc ID 2628449.1)

Last updated on JANUARY 16, 2020

Applies to:

Oracle Mobile Field Service - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Debrief Hand held

ACTUAL BEHAVIOR
---------------
In Mobile Field Service (MFS)  Windows 10 version you cannot capture a signature as the screen moves when you try to sign.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open Report.
2. Click Signature.

Cause

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In this Document
Symptoms
Cause
Solution
References


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